oable.org

Oable Support

Anita Hopper

Oable Getting Started

This article aims to explain the different types of agreements in Oable.

What Are Agreements?

What do the Agreements Parameters mean?

This article discusses the various factors you should consider when automating parts of your workflow in Oable.

What Are Some Sensitivities When Deciding Whether to Automate Agreements for Oable Processes?

Getting started with Agreements

This article explains what a request in Oable is.

What Are Requests?

This article explains how to use the "Notes" function in Intercom

How Do I Add Notes to a Request?

This article explains how request metadata can be updated and where to access a history of those changes.

Can request metadata be updated, and if so, where can I view those changes?

This article explains the Request workflow in Oable.

How does the Request Workflow work?

This article will show you the different ways you can customize the APC request form.

How Can I Customize My APC Request Form?

Getting started with Requests

What Are Deposit Accounts?

This article aims to briefly explain how funding requests are fulfilled using the token system.

How do publication token payments work for Agreements?

This article summarizes how Gold OA APC payments are processed and tracked in Oable.

How Do APC Payments Work for Gold OA Agreements?

This article explains the different ways of managing an open access fund in Oable.

How Do Internal Open Access Fund Payments Work?

Getting started with Deposit Accounts

This article provides guidance on how to create reports in Oable.

How Can I Make a Report?

Getting started with Reporting

This article provides an explanation of what "Tasks" are in Oable.

What Are Tasks?

This article explains how to use the "Add Task" function in Oable.

How Do I Schedule Tasks in Oable?

Getting started with Tasks

This article summarized the different statuses that transactions in Oable can have.

What Are Planned Transactions and Paid Transactions?

Getting started with Transactions

Find answers and get help from Intercom Support and Community Experts

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